IRIS CHAN ↗

ABOUT ME

Message craft.
Market structure.

I am a B2B marketer working across SEO, content, lifecycle communication, website strategy and sales enablement.

I turn scattered buyer questions into search-led content, website journeys people can actually follow, and proof points sales teams can use in the room — the same instinct that took a primary product keyword to #2 and held a 5–6% CTR baseline (peaking above 10%) on Search.

Agency copywriting built my editorial judgment and bilingual message craft — the kind that won and retained multi-million dollar accounts and drove 60% engagement growth on client platforms. Moving in-house stretched that into full GTM ownership: channel strategy, vendor coordination, stakeholder alignment, and the SEO/SEM measurement layer that tells you if any of it worked. The through-line: message craft becoming market structure.

SELECTED SIGNALS

#3SERP POSITION FOR A PRIORITY PRODUCT KEYWORD
≈15%INBOUND LEAD LIFT OBSERVED DURING THE SEO INITIATIVE
5–6%CTR FROM LIMITED-BUDGET GOOGLE ADS TESTING
≈30%OPEN RATE ACROSS MAILCHIMP COMMUNICATIONS

HOW I WORK

Editorial judgment,
made operational.

01

Search & content

Search intent · SEO-led structure · SEM testing · Editorial planning

02

Website journeys

Information architecture · Messaging · Conversion paths · GA4 planning

03

Lifecycle & demand

EDM execution · Audience segmentation · Attribution design · Event follow-up

04

Buyer proof

Case studies · Sales enablement · Bilingual copy · Cross-channel adaptation

EXPERIENCE

From agency range
to in-house ownership.

2025 — NOW

VOTANIC

Marketing Specialist · XR / VR / AI EdTech

Owns work across search, website structure, EDM, events and sales enablement for a complex B2B product suite, with measurement designed into new initiatives.

2024 — 2025

CMRS DIGITAL SOLUTIONS

Creative Supervisor / Senior Copywriter

Supervised bilingual creative work and contributed to campaign development and post-campaign review across premium, finance and entertainment accounts.

2023 — 2024

WHATIF

Creative Strategist

Translated luxury brand codes and audience observations into experiential concepts, consumer journeys and pitch-ready campaign thinking.

2022 — 2023

WEGLOW HONG KONG

Copywriter

Developed bilingual copy and campaign ideas across retail, lifestyle, food and financial services, from ATL concepts to online-to-offline execution.

SELECTED CLIENT CONTEXT

Melco Resorts & Entertainment · IFEC · Dah Sing Bank · Moët Hennessy Diageo · DFS · Christie’s Asia · Charles & Keith · Hong Kong Express · De’Longhi · Pak Fook Tofu

LANGUAGES & FOUNDATION

Cantonese · English · Mandarin
BA in Arts and Education · The University of Hong Kong, 2021