IRIS CHAN ↗← ALL WORK

B2B TECH MARKETING PROJECT · 01

Website Rebuilt Around Buyer Proof

A complex product site restructured to help education buyers understand fit, find evidence and take a clearer next step.

ROLEIA · Messaging · Journey planning · Vendor coordination
SCOPEProduct suite website · SEO structure · Conversion paths
TIMELINE2025–2026
Website Rebuilt Around Buyer Proof portfolio work
01

THE COMMERCIAL SETTING

Business Context

A complex XR and EdTech portfolio had to serve teachers, institutional buyers and partners with different questions and levels of category familiarity.

  • → Three connected product lines
  • → Risk-aware institutional audience
  • → Longer consideration journey
02

WHAT BLOCKED THE JOURNEY

Marketing Problem

The old site behaved like a corporate brochure rather than helping buyers find relevance, proof and a clear next step.

  • → Feature-led structure
  • → Limited decision support
  • → No useful attribution baseline
03

THE WORKING BET

Hypothesis

If the architecture followed buyer questions and surfaced proof throughout the journey, the site could support both discovery and sales conversations.

  • → Search intent as an IA input
  • → Proof as a thread
  • → Measurement defined before design
04

SCOPE & DECISIONS

What I Owned

I led the information architecture, messaging structure, SEO alignment and conversion-path planning, then coordinated the website vendor through implementation.

  • → IA and user journeys
  • → Page messaging and content framework
  • → SEO-aligned structure
  • → Vendor briefing and feedback
  • → Analytics plan
IAWEBSITE SITEMAP
Votanic website sitemap showing the revised information architecture
05

THE EXECUTION

What I Built

A connected website structure that makes product relationships, buyer paths and evidence easier to understand.

  • → Buyer-question-led pages
  • → SEO-aware hierarchy
  • → Conversion routes
  • → Reusable proof modules

FROM PRODUCT LANGUAGE TO BUYER LANGUAGE

Website copy in practice.

01BEFORE
Before: the former product-led XRCC website copy
02AFTER
After: the rebuilt buyer-led XRCC website copy and layout
LIVE WEBSITEVisit XRCC ↗xrcc.io
06

THE NEXT OPTIMISATION LAYER

Launch & Measurement

The rebuild established a clearer product architecture, buyer-led messaging system and measurement-ready conversion journey. GA4 and Search Console now provide the baseline for evaluating discovery, proof engagement and enquiry behaviour.

  • → New journeys can be compared by landing page and audience intent
  • → Conversion paths have defined measurement points
  • → Earlier SEO work reached #3 for a priority keyword and coincided with approximately 15% inbound lead lift
  • → Website performance is evaluated as a distinct post-launch phase
07

THE INFERENCE

What I Learned

For complex products, proof should not sit in a separate resources area. It needs to appear where each buyer is making a decision.

  • → Architecture is a messaging decision
  • → Search intent reveals buyer language
  • → Measurement gaps should be designed out early
08

TRANSFERABLE VALUE

Why It Matters

The work shows how website strategy can connect positioning, organic discovery, conversion design and sales enablement without overstating revenue attribution.

  • → Clearer buyer paths
  • → Reusable content structure
  • → A measurable baseline
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